Privacy Policy
Effective Date: July 18, 2025
This Privacy Policy explains how information about you is collected, used, and disclosed by The Law Office of Jennifer L. Zeidner, P.C. d/b/a MyTicketFairy.com (“MyTicketFairy,” “we,” “our,” or “us”) in connection with the use of our website, mobile site, or any online platform linking to this Privacy Policy (collectively, the “Site”).
As a law office operating in New York, we are committed to handling your information in accordance with the New York Rules of Professional Conduct, including Rule 1.6 on confidentiality and Rule 7.1 on attorney advertising.
1. Collection of Personal Information
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a. Information You Provide
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Personally identifiable information (PII), including:
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Name, phone number, email address, mailing address
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Details about your traffic ticket or legal inquiry
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Payment information (if applicable)
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When you communicate with us via contact forms, live chat, or phone, we may store that information to respond to your inquiry.
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b. Information We Collect Automatically
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Device and usage information, including:
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IP address, browser type, operating system, device identifiers
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Site usage data and referral URLs
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Cookies and similar tracking technologies (see Section 7)
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c. Information from Third Parties
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We may collect data from third-party platforms (e.g., if you log in via Google or Facebook) or referral sources, subject to your authorization.
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2. Use of Personal Information
We use your information to:
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Provide legal consultations and related services;
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Contact you regarding your inquiry;
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Comply with our ethical and legal obligations as attorneys;
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Respond to subpoenas, court orders, or legal process;
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Process payments (if applicable);
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Send service-related and promotional communications (with opt-out options);
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Improve our website, services, and user experience.
We do not sell your personal information.
3. Attorney-Client Relationship & Confidentiality
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Submission of information through this Site does not establish an attorney-client relationship unless and until you sign a formal engagement agreement with our firm.
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However, all information submitted in a legal inquiry is treated with the highest duty of confidentiality consistent with Rule 1.6 of the New York Rules of Professional Conduct.
4. Sharing of Personal Information
We only share your information as follows:
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With service providers and vendors (e.g., IT support, payment processors) who are bound by confidentiality obligations;
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With law enforcement or government authorities when required by law or court order;
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With other attorneys or referral partners only with your informed consent;
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In anonymized or aggregated form that does not identify you personally.
We will never sell or lease your personal information to third parties.
5. Use of Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to:
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Remember your preferences;
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Analyze traffic and usage patterns;
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Enhance website functionality.
You may adjust your browser settings to refuse or delete cookies, but some features may not work as intended.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
If you suspect unauthorized access or a data breach, please contact us immediately at [email address].
7. Opt-Out and Marketing Communications
You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us at privacy@myticketfairy.com. We may still send transactional or legal communications.
8. Data Retention and Deletion
We retain your personal information:
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For as long as needed to fulfill the purpose it was collected;
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To comply with legal, ethical, or professional obligations;
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To maintain legal records or defend against potential claims.
You may request deletion of your information by emailing us at privacy@myticketfairy.com. We will honor such requests unless an exception under the law or ethical rules applies (e.g., preserving information required by court rules or statutes of limitations).
9. SMS Terms of Service
By providing your mobile number and opting in to receive text messages from MyTicketFairy, you consent to receive SMS communications from us. These messages may include, but are not limited to:
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Appointment reminders
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Case or order alerts
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Account notifications
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General service-related updates
Message frequency may vary depending on your activity and preferences. Message and data rates may apply based on your mobile carrier plan.
You can opt out at any time by replying STOP to any message. For help or additional information, reply HELP or visit our website at www.myticketfairy.com.
We respect your privacy. We do not sell, share, or disclose your mobile number, SMS opt-in status, or any related text message data to third parties, except as required by law or to provide services you have requested.
10. Children’s Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal data from minors. If we learn we have collected data from a child, we will promptly delete it.
11. External Links and Third-Party Services
Our Site may contain links to external websites or services that we do not control. This Privacy Policy does not apply to those websites. We encourage you to review their policies before providing personal information.